Terms of service

By accessing and using the VaultifyUK website, you agree to be bound by the following Terms of Service. If you do not agree with these terms, you must not use this website or place an order.


General Conditions

  • VaultifyUK operates as an online retailer of collectables, trading cards, hobby products, and related accessories.
  • We reserve the right to refuse service, cancel orders, or limit quantities at our discretion.
  • Prices, product availability, and product descriptions are subject to change without notice.
  • We reserve the right to correct any errors, inaccuracies, or omissions at any time, including after an order has been submitted.

Use of Website

You agree not to use this website for any unlawful purpose or in any way that may damage, disable, or impair the operation of the site.

You must not attempt to gain unauthorised access to any part of the website, servers, or connected systems.


Product Information

We make every effort to ensure that product descriptions, images, and condition details are accurate at the time of listing.

However:

  • Minor variations in colour, packaging, or presentation may occur.
  • Collectable items are described based on visual inspection and reasonable collector standards.
  • Condition descriptions are not guarantees of professional grading outcomes.

All items are sold as described at the time of purchase.


Orders & Payments

  • Orders are confirmed once payment has been successfully processed.
  • Payment must be made in full before items are dispatched.
  • We reserve the right to cancel or refund any order due to pricing errors, stock availability issues, or suspected fraudulent activity.
  • In the event of an obvious pricing error, we are not obliged to fulfil the order at the incorrect price.

Shipping & Delivery

Shipping and delivery are subject to our Shipping Policy.

Delivery timeframes shown at checkout are estimates and are not guaranteed.

We are not responsible for delays caused by postal services, customs authorities, or circumstances outside our reasonable control.


Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms of Service.


Collectable Value

Collectable market values may fluctuate over time. VaultifyUK is not responsible for changes in market value after delivery.


Liability

To the fullest extent permitted by law, VaultifyUK shall not be liable for:

  • Indirect or consequential losses.
  • Loss of profit, loss of opportunity, or loss of collectable value after delivery.
  • Damage caused by misuse, mishandling, improper storage, or modification after receipt.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.


Intellectual Property

All content on this website, including text, images, branding, and logos, is the property of VaultifyUK or its licensors and may not be reproduced or used without permission.


Force Majeure

We shall not be liable for any failure or delay in performance resulting from events outside our reasonable control, including but not limited to postal disruptions, supplier shortages, natural disasters, or technical failures.


Governing Law

These Terms of Service are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.