Condition & Authenticity

At VaultifyUK, condition and authenticity are taken seriously. We understand that for collectors, how an item is described and handled matters just as much as the item itself.

This page explains how we assess condition, verify authenticity, and prepare items before dispatch.

Authenticity Guarantee

All items sold by VaultifyUK are 100% genuine.

Products are sourced from reputable suppliers, distributors, and trusted secondary markets
Counterfeit, replica, or unauthorised items are not sold
All branded or licensed products are sold as authentic originals

If we are ever unable to verify an item with confidence, it will not be listed for sale.

If you have any questions about the authenticity of a specific item, please contact us before or after purchase.

Condition Standards

We aim to describe every item clearly and accurately based on visual inspection and reasonable collector standards.

New Items

Supplied in manufacturer-sealed or original packaging unless otherwise stated
Packaging condition may vary slightly due to storage or transit from suppliers

Pre-Owned / Collectable Items

Condition is assessed visually under good lighting using reasonable collector standards
Any notable wear, marks, or imperfections are described in the listing
Images form part of the item description and show the actual product where applicable

For collectable items, minor manufacturing variations, print differences, or packaging inconsistencies may occur and are considered normal unless stated otherwise.

Condition Definitions

The following condition guidelines are used where applicable, particularly for trading cards and collectable items:

Mint (M)

Item appears virtually flawless under close inspection
No visible wear, creasing, marks, or damage
Corners, edges, and surfaces are clean and sharp

Note: “Mint” does not imply professional grading and should not be interpreted as a guaranteed grading outcome.

Near Mint (NM)

Very minor imperfections may be present on close inspection
Slight corner whitening, light surface marks, or minor edge wear possible
Overall appearance remains excellent

This is a common standard for high-quality collectables.

Lightly Played (LP)

Noticeable but light signs of use
Minor edge wear, surface marks, or light corner wear
No major creases, tears, or structural damage

Item remains visually appealing and well cared for.

Moderately Played (MP)

Clear signs of use or handling
Edge wear, surface scratches, whitening, or light creasing visible
No severe damage affecting structural integrity

Suitable for collectors prioritising affordability or play use.

Damaged

Significant wear or damage present
May include creases, bends, tears, water damage, heavy surface wear, or other defects
Damage will be clearly described in the listing

Items sold as Damaged are priced accordingly and are typically intended for collection completion or play use.

Additional Notes on Condition

Condition assessments are based on visual inspection only and reflect the item at the time of listing
Minor manufacturing defects or print variations may exist on new or sealed items
Packaging condition (e.g. minor dents or scuffs) does not always reflect item condition unless stated

VaultifyUK does not guarantee that an item will achieve a specific professional grade if submitted for third-party grading.

Graded & Specialist Items

Where items are professionally graded or certified (e.g. trading cards or slabs):

The grade, certifying body, and certification number are clearly stated
Items are sold in the condition assigned by the grading company
Graded items are not altered, opened, or tampered with

VaultifyUK does not re-grade items or offer opinions beyond what is provided by recognised grading services.

Packaging & Handling

Every order is packed with care to minimise risk during transit.

Items are protected using appropriate packaging materials
Collectables and cards are secured to prevent movement or damage
Orders are dispatched using reliable postal services

While every reasonable precaution is taken, minor packaging wear caused during transit may occur.

Important Notes for Collectors

Condition assessments are based on visual inspection and best judgement
Collectable value can fluctuate due to market demand and is not guaranteed
VaultifyUK cannot be responsible for differences in personal interpretation where no undisclosed damage or defect is present

Nothing on this page affects your statutory consumer rights.

Questions or Concerns

If you have any questions about an item’s condition or authenticity, please contact us before or after purchase:

Email: support@vaultifyuk.co.uk

We’re always happy to help clarify.